Privacy Policy for iWide Mobile Application and iWide web based Application

Effective Date: 2023-01-01

 

Welcome to iWide, the mobile application developed by Islandwide Corp. that offers package pickup and delivery services. At iWide, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application. By using iWide, you consent to the practices described in this policy.

 

1.      Information We Collect:

1.1   Personal Information: When you sign up for iWide and use our services, we may collect personal information, including but not limited to your name, address, email address, phone number, and payment details.

1.2   Location Information: To provide pickup and delivery services, iWide may collect and process your device's location data, including GPS coordinates.

1.3   Usage Information: We collect information about your interactions with the iWide app, such as the pages or features you access, the time spent on the app, and any error messages you encounter.

1.4   Device Information: We may collect device-specific information, including your device model, operating system version, unique device identifiers, and mobile network information.

1.5   Cookies and Similar Technologies: iWide may use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. These technologies help us improve our app and provide personalized services.

 

2.      How We Use Your Information:

2.1   Service Provision: We use your personal information to facilitate package pickup and delivery services as requested through the iWide app.

2.2   Communication: We may use your contact information to send you important updates, service notifications, and promotional materials related to iWide. You can opt-out of promotional communications at any time.

2.3   Personalization: To improve your experience, we may use your information to personalize the app's content and services based on your preferences and usage patterns.

2.4   Analytics and Improvement: We may analyze usage data to understand how users interact with iWide, identify areas for improvement, and enhance the app's functionality and performance.

2.5   Security: Your data helps us monitor and enhance the security of iWide to protect against unauthorized access, fraud, and other potential security risks.

 

3.      Data Sharing and Disclosure:

3.1   Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support teams.

3.2   Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a valid government request.

3.3   Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred to the acquiring entity.

 

4.      Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

5.      Your Rights:

You have the right to access, update, and delete your personal information from iWide's database. If you wish to exercise any of these rights or have questions about our data practices, please contact us at info@islandwide.com

 

6.      Security:

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

 

7.      Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. The latest version will be posted on the iWide app, and we encourage you to review it periodically.

 

By using iWide, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our app. If you have any concerns or questions regarding your privacy, please contact us at info@islandwide.com.

 

Thank you for choosing iWide for your package pickup and delivery needs.

Islandwide